I understand the complaint, however, and will work with the admin dept. to make sure that this important RP and social service is functioning in the most efficient way possible.
I should add, however, that not only is registering descriptions rather boring and time consuming, it's not an easy thing to do. It requires that the immortal doing it log in to the actual mud machine, rather than simply port 9999, in order to perform the necessary checks. If you think net lag to the mud is bad sometimes, net lag to the mud machine is frequently much more severe. Anyone who's tried to edit files in netlag can tell you the same -- painful.
So although this doesn't tell you how we'll serve you quicker, it does explain why we're often slow in responding to this particular sort of request.
to check ONE keyword takes a 10 minute search through the character database. most descs have 3 - 5 keywords. now considering that it takes between 30 and 50 minutes to approve each description and I recieve on average 20 a week, its rather time consuming. I try to sit down and do them in large batches.
Then recently there has been a trend for people to change their mind moments or even up to a day or two after sending in the original, so now I get people sending me a request and quite often I check it and write a note to myself abotu it and go on to others only to type "rec" and get a NEW one for that person. Now which one do i use? The second one of course, so i toss out the first (since hte player changed their mind) and process the second, now the second usually shares a keyword or two but almost always have at least 2 changed keywords, so another 20 minutes go into that desc. My point in this rambling? I now recieve my mail and process descs twice a week and send back all duplicates refused until i recieve ONE request in a 3 day period from the person.
hope that helps clarify the reason for delays. there shouldn't be much mor more than a week lag on descs, if it goes beyong that (in the future i am an immortal but changing real life time is still JUST outa my reach) then i apologize and talk to me online, i spend atleast 10 hours a day on and 99% idle from work.